Delivery Information

Free Delivery when you spend over £40

STANDARD DELIVERY

*If you only purchase cards, the delivery cost is £1.50

Orders placed using Standard Delivery to UK addresses are sent either using Royal Mail's '48' service. You should expect your order to arrive at the designated delivery address within 2-5 working days of despatch.

We aim to despatch all Standard Delivery orders within 1 working day of being placed, but at particularly busy periods this may take up to 3 working days. You will receive an email confirming the order has been despatched.

For your convenience, Standard Delivery does not require a signature on delivery. So if you're not in when the delivery arrives, if there is somewhere safe and discreet for the parcel to be left (for instance with the doorman of a block of flats, or within a covered porch with an unlocked door), the driver will leave it for you. If there is no appropriate location, the driver will leave a card or attempt to redeliver on a subsequent day.

* Please see Discounted delivery information above for full details on our discounted shipping offers.

Premium Delivery - £4.50 or just £1.50 for orders over £40

Orders placed using Premium Delivery to UK addresses are sent either using Royal Mail's Tracked '24' service. You should expect your order to arrive at the designated delivery address within 1-3 working days of despatch.

We aim to despatch all Premium Delivery orders the same working day, or failing that the following working day. You will receive an email confirming the order has been despatched.

Courier Delivery - £7.99 or just £4.50 for orders over £40

All orders placed before 2pm, on a standard working day, will be despatched the same day for delivery the next working day.
Orders placed after 2pm, or on a non-working day will be despatched the following working day for delivery on the subsequent working day.

Unfortunately, due to restrictions placed on us by our courier partners we are unable to offer a Next Working Day service to the postcodes listed in the table below.
To these locations we offer a Two Day Delivery.

Our standard delivery service is fulfilled by Royal mail , more reliable and safe; this makes things more convenient for you as local couriers can deliver any time up to 6:00pm. Orders placed before 14:00pm will normally be dispatched the same day - otherwise, they will be dispatched on the next working day (excluding weekends and bank holidays).

You'll be able to track your order 72 hours after dispatch. If you choose tracking options. If nobody’s home to get your goods when we arrive, the driver may leave them in a secure location at his or her discretion or you can collect it from royal mail pickup service.

As there is potential for deliveries to be fulfilled outside of normal working hours, this delivery option is not suitable for deliveries to hospitals or businesses.

Please note: if you want to send an order to multiple addresses, you will need to email or phone our Customer Services team, where an additional £3 charge will be incurred for each address added to the order.